We process orders within 1 to 2 business days.
Orders ship via FEDEX or UPS ground service and are subject to delivery time based on each carrier.
Expedited shipping service needs are subject to carrier costs and should be notified at time of order placement.
If your item is defective or damaged, we’d be happy to replace it. Please send your exchange request, including images and a list of product issues, to [email protected].
Items that are unused and in the same condition they were received might be eligible for store credit.
Clearance items are not eligible for exchanges.
Click below for frequent questions regarding Route, our package protection partner. For all other questions, ask [email protected].