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FAQ

HAVE QUESTIONS ABOUT HOLIBALL ®?

We have your answers or you can contact us any time to learn anything you want to know about Holiball

 

**AFTER CHRISTMAS SALE**

    • This sale is valid ONLY for purchases made from 12/26 through 12/31.
    • Does not apply to previously purchased products.
    • Valid on in-stock collections from Holiball including; the color collection, collegiate and Holibell. 
    • This discount cannot be combined with any other discounts or coupons.
    • All sales are final

 

  • CAN I INFLATE HOLIBALL® BY MOUTH OR WITH A HAND OR FOOT PUMP?

DO NOT INFLATE HOLIBALL BY MOUTH. Hand pumps and foot pumps are also not recommended. Use an electric household pump with a tapered nozzle and a psi of 1.2 or greater, or the Holiball® Fast Flow Inflator.


  • CAN I INFLATE HOLIBALL® WITH HELIUM?

 No, helium is not recommended for inflating the Holiball®.  


  • HOW DO I USE THE HOLIBALL® TOPPER AND HOLIBELL™ TOPPER?

Once Holiball® has been inflated and the Holiball® Plug has been inserted, string the Holiball® Ring wire through the hole at the top of the Topper. Twist the Topper to lock in place.


  • WHERE CAN I DECORATE WITH HOLIBALL®? DO I NEED SPECIAL EQUIPMENT?

Holiball® goes just about anywhere! Hang from trees or stake to the ground for fun yard decorations, or arrange indoors any old way. 

Each Holiball® comes with a Holiball® Hanger Plug and the Holiball® Hardware Kit, with easy to use ground stakes, a tethering ring, a suction cup with 3M Adhesive, and 12 feet of monofilament. (Holibell™ does not include the Holiball® Hardware Kit.)

Follow the instructions that come with Holiball® or check out our how-to videos.


  • CAN I ADD DECALS TO HOLIBALL®?

Absolutely. Use outdoor vinyl decals are perfect for Holiball®. Tailor decorations to match holiday, birthday, and party themes.


  • CAN I FLOAT HOLIBALL® IN THE POOL?

Absolutely—add weight and they float on their own! Apply the included 3M Adhesive to Holiball® and attach the included suction cup. Hook a carabiner to the suction cup and you’re good to go.


  • HOW DO I KEEP HOLIBALL® FROM BLOWING AWAY OUTDOORS?

Using Holiball® as a yard decoration? Use the ground stakes, included in your order’s Hardware Kit. (Holibell™ does not come with the Hardware Kit.). However, high winds may still dislodge Holiball®. Take care to bring Holiball® inside during inclement weather.


  • HOW DO I DEFLATE HOLIBALL®?

 In three easy steps! 

1.) Remove the Holiball® or Holibell™ Topper (if being used) by twisting the Topper until the slot is aligned with the HoliRing.

2.) Pinch the Holiball® Ring and remove the Topper.

3.) Remove the Holiball® Plug and allow the air to release or gently push it out. 

 

  • HOW DO I STORE HOLIBALL®?

 After deflating, fold and roll Holiball® for compact storage. To ensure no color transfer, keep Holiball® in its original container or packed individually in a plastic container, bag, or wrap. Store in a cool, dry environment.


  • HOW MANY HOLIBALL® COLORS AND STYLES ARE AVAILABLE?

The Holiball® lineup includes the Holiball®, which comes in 23 colors, the  Holiball® Collegiate Collection, emblazoned with your choice of six team names and mascot logos, and the Holibell™ Set, which comes in silver and gold. There are more than 50 color, style, and size combinations to choose from!


  • WHAT SIZES CAN I CHOOSE FROM?

Holiball® comes in 18” and 30” diameter sizes. Additionally, the Holiball® Collegiate Collection is 30“ in diameter while the Holibell™ is 12” in diameter. Sizes can also be customized via full or partial inflation.


  • WHAT IS HOLIBELL™? HOW IS IT DIFFERENT FROM HOLIBALL®?

Holibell™ is the inflatable Christmas ornament that really rings—like a sleigh bell! Holibell™ is smaller than Holiball® (14”in diameter compared to 18” and “30 diameter varieties) and features an ornament-style pattern. 


  • CAN I USE HOLIBALL® YEAR-ROUND, OR ONLY FOR THE HOLIDAYS?

Anytime, anywhere! Use as an inflatable Christmas ornament by attaching the included Holiball® Topper or Holibell™ Topper. Or go Topper-free for birthdays, special events, year-round holidays, and just-because home decor. Plus, celebrate the big game with the Licensed Collegiate Holiball®. Check out our Inspirations page for ideas! 


  • IS HOLIBALL® DURABLE ENOUGH FOR OUTDOOR USE? IS IT ALL-WEATHER RATED?

Yes and yes. Holiball® is the large outdoor Christmas ornament (and anytime inflatable yard decoration!) that’s made of an engineered polymer with UV-resistant coating. It’s all-weather rated from -20 to 120 degrees and won’t fade in the sun. Holiball® is rubber-free, so it won’t crack or dry out in the wind, cold, or heat. 

 

  • HOW LONG WILL THE HOLIBALL® STAY INFLATED?

Inflation is guaranteed for a minimum of 90 days.


  • WHY ARE THERE WRINKLES IN MY HOLIBALL®?

Temporary wrinkles are normal after storage and shipping. Inflate until firm and the wrinkles will disappear in about 24-48 hours. Light heat can help ease the wrinkles and also the sun. 


  • MY HOLIBALL® IS “STICKY”—WHAT SHOULD I DO?

Holiball®’s UV-protectant may cause occasional stickiness. Clean Holiball® with warm soap and water or hand sanitizer. Its sparkly sheen will return in 1-3 days. 

 

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